How to Open a Claim

We are partnered with Route to offer shipping protection at an affordable cost.
This add-on is left unincluded by default, but you can click the button at the bottom of the checkout screen to insure your order with Route for a small fee.
If you purchased protection with your order and are missing a package:
Open a claim with Route by clicking here.
The email address and order number associated with your shipment is required.